Frequently Asked Questions

Making a Reservation: 

  • Reservations for each show will open after the official premium list for the show has been released (except for special cases).
    • Follow Site Control on Facebook for real-time announcements.

 

  • We understand that there will be a learning curve to booking your reservations online, however the process for us is much more manageable and streamlined through the website. We are able to guarantee reservations through the website with proper confirmation.

 

  • There will be no mailed confirmation. Please print your receipt/ proof of payment. This will be your confirmation.

 

  • If you have reservation requests, please check the “Notes” box on the check out page and type your request in the box that appears. Remember, this is a request and not a guarantee.

 

  • If an item is listed “Out of Stock,” this means that we have sold out of pre-reserved spots. Most shows will have free grooming or may have spots for purchase on site. Please know the availability of spots on site are not guaranteed.

 

  • Sales rejected or declined credit/ debit cards do not constitute a valid reservation.

 

RV Share Guidlines: 

  • Notify the camper owner/ delivery person that they must go to RV Check in upon arrival. Please make clear that there may be a line.

 

  • Please remind the rental service that most of these show locations are not campgrounds. The following may be necessary:
    • 100 Feet of the proper amperage cord is strongly suggested.
    • Full hookups are not guaranteed, but plenty of fresh water hose, and sewer hose are recommended.
    • Some spots may not be level.
    • The delivery driver may NOT move/ change spots on their own. They must park in accordance with Site Control’s direction.

 

  • Failure to follow site control/ club rules may result in them asked to leave and/ or an event hearing against the reservation holder.

 

  • Please provide your name/ the name your reservation is under to the RV Share Deliverer. We cannot confirm your reservation without this information.

 

Service Fees:

  •  Site Control Services, LLC. does not profit from the service fees charged. Service fees are collected by the credit card transaction agency. 

 

  • Service Fees are Non-Refundable

 

  • Please note that Site Control and Show giving clubs are not charging taxes or other fees on your transaction.

 

  • Additionally, it is common practice for a club to charge a Non-Reservation fee. If you are weighing the option of paying a service fee against having no reservation, it would be in your benefit to book on line and pay less (big picture).

 

Refunds:

  • Watch your email for status updates as we will be processing these as quickly as possible. Please know that we operate under the guidance of each show giving club.

 

  • Refunds are dependent on club rules and cut off dates.

 

  • The refund will be for the price of the product you purchased. No Service fees will be refunded.

 

Contact Submission Forms:

Please know we will be working to address your inquiry, and appreciate your patience. If your question or concern has to do with an upcoming show, we will likely be more able to assist you in person at the show.

With the volume of questions we receive regarding each show, it is nearly impossible to answer them all. Non-Emergent questions and concerns will be addressed at the show.